Privacy Policy

1. Introduction

my2tv ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming service, website, and mobile applications (collectively, the "Service").

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password, date of birth)
• Payment information (credit/debit card details, billing address)
• Profile information (display name, profile picture, viewing preferences)
• Communications (customer support inquiries, feedback)

3. Information Collected Automatically

• Device information (IP address, browser type, operating system)
• Usage data (viewing history, search queries, interactions with content)
• Location data (derived from IP address or device settings)
• Cookies and similar tracking technologies

4. How We Use Your Information

• Provide, maintain, and improve our Service
• Personalise content recommendations and user experience
• Process transactions and send related information
• Send promotional communications (with your consent)
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations

5. Sharing of Information

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights (UK GDPR)

Under the UK General Data Protection Regulation, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing of your personal data

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: